Managed IT Support in Bangkok

We are providing Managed IT Support for businesses in Bangkok, Thailand. On-Site, remotely, on-demand or by contract. Check our services or ask on how we can support you!

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We make IT work!

Our Bangkok based IT Support help desk solves your computer problems on-site or remotely. Our catalog of managed IT Support Services starts with simple on-demand, also known as break and fix, IT Support, where you call us and pay only when you are in need to have your computer or network problem solved. Further we offer managed IT Support Service provide up to fully customized IT Support Contracts for your business to fulfill your specific IT Infrastructure needs.

Looking for a specific Managed IT Service?

Haven’t found for the managed IT service you were looking for? Save yourself some time and just ask us! We’re sure we can help you out!

Our IT Support Services

We provide a range of Managed IT Support Service models to fit your individual business needs.


On-Demand IT Support


Scheduled IT Support


IT Support Contract


IT Support Outsourcing

Setting up your new office?

Get your IT Infrastructure done right. We work out your needs, suggest the best options and help you setting up your network, computers and servers. Just send us a message!

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Choose Us for IT Support







IT Support Service Cases

Find a selection of commonly requested IT Support Services we provide for our clients in Bangkok. Contact us, if you’re looking for a specific service not listed or schedule an IT Consultation session to find out how to optimize your IT workflows!


Computer End-User Support


Network Management


Asset Management


Procurement Support


IT Advice


Cyber Security

Outsource your IT troubles!

Want to focus more on your business and get more done? Contact us and we work out how we can boost your business with the IT support it needs!

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Here are some of our most commonly asked questions by our clients.

What is your service availability on your on-demand/ad-hoc IT Support?

Our 5-year average availability on our on-demand IT Support service is 95%. This service does not include a Service Level Agreement. SLAs are reserved to IT Service Contract Customers which pay for guaranteed availability on their critical IT infrastructure.

What kind of IT Support can you provide to my business?

We provide highly flexible IT Support structures.

  1. On-demand support means we can provide computer support without pre-existing IT Support Contract on an ad-hoc basis. We charge by the time used. Ideal if you want to test our services without any commitment or need a one-time off service.
  2. Prescheduled support also does not require an IT Support Contract. If you book us at least a week in advance and take at least 4 hours, we provide you better pricing. Ideal if you have a bigger task to be done like yearly onsite maintenance or deploy many devices.
  3. IT Service Contract is negotiable and comes with better conditions like priority, availability, flexibility, and pricing in exchange for a commitment. Ideal when you are looking for an IT Service Provider that can support you on an ongoing basis and becomes familiar with your IT infrastructure.

We want to setup a new Office/Factory in Thailand. Can you help us?

Yes, we have a lot of experience in setting up IT infrastructure from scratch and can work closely with your IT department, local suppliers and provide advice what to look out for, what works best for your specific business requirements.

Can you provide local IT support for our branches in Thailand?

Yes, we are specialized in providing IT support to international businesses with branches in Thailand. Our IT support staff speaks and writes English and can coordinate with your global IT department to get the work done.

Do you charge Transport/Drop in Fees?

Depends on your location. Once we know where you are we can give you an exact figure.

We’re an IT Service Provider ourselves but don’t have staff in Bangkok, Thailand. Can we hire you to do hands and eyes work?

Yes, this is part of our service catalog. For details just drop us a line!

I’ve a friend with pirated software on his computer. Can you help him out?

We don’t install or “fix” issues related to pirated software. We can setup a fresh licensed/legal system (wiping out the old computer). Please be aware that pirated software usually comes with a higher risk of malware (Credit Card or Email logins are a famous target to be collected).

What do people say about us?

  • T3 Aviation Group is very satisfied with the quick reaction/response times. Jan IT has always provided outstanding, quick and efficiently services to keep us at the front of the aviation marketplace.

    Mark Thibault

    Founder/Managing Director - T3 Aviation Group

  • Jan IT does an excellent job in providing IT support. They allow us to be more efficient, therefor we spent less time on technical stuff and more time to service our customers.


    Director - Global Assets

  • Jan IT has a very polite and communicative IT support team. They help organize ourselves, streamline things and keep our staff connected on the go. Jan IT always finds a way to help out.


    Director - SLP Environmental Co. Ltd

  • I can almost fully depend on Jan IT to support the Thailand business. The services from Jan IT is trustable and is one of the best I have experienced.                     


    IT - Archroma

  • Jan IT provides the support we need and responds quickly to our queries and they also go out of their way to provide us help when we urgently need it.                     

    Nounphan Pititham

    Finance Director Thailand - Westbridge Foods Thailand

  • Our Microsoft Office 365 migration done by Jan IT was seamless. We are very happy with Jan IT's Microsoft Office 365 services. They have always provided quick and good Microsoft Office 365 support.

    Mark Thibault

    Founder/Managing Director - T3 Aviation Group

  • Great, quick and simple Microsoft Office 365 service provided by Jan IT. Microsoft Office 365 keeps everything in one place. Jan IT knows exactly how Microsoft Office 365 works and how it can assist our type of business.


    Director - SLP Environmental Co. Ltd

  • Jan IT did an absolutely outstanding job on our website and the continuous maintenance is highly appreciated. The team has always been very responsive, and their efforts are noteworthy.

    Mark Thibault

    Founder/Managing Director - T3 Aviation Group

  • Jan IT understood what I was trying to achieve and provided excellent resources to implement tasks and improve aspects of the website. They were very helpful and responded quick to queries.


    Director - SLP Environmental Co. Ltd

  • Excellent IT consulting service. Jan IT saves us time which we don’t have. We are confident Jan IT can assist us and do jobs we just don’t have time for.                     


    Director - SLP Environmental Co. Ltd

  • With Jan IT's consulting service we lower our costs for IT equipment by getting the right upgrades and change to devices which provide a good return of investment.

    Nounphan Pititham

    Finance Director Thailand - Westbridge Foods Thailand

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