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Bangkok’s tech industry is rapidly growing, and IT support plays a crucial role in this development. Here’s how IT support contributes to the tech industry’s growth:

 Infrastructure Development

IT support ensures that businesses have the necessary...
Bangkok’s tech industry is rapidly growing, and IT support plays a crucial role in this development. Here’s how IT support contributes to the tech industry’s growth: Infrastructure Development IT support ensures that businesses have the necessary...
Transitioning to Microsoft Office 365 can streamline your business operations. Follow this comprehensive guide for a smooth migration:

 1. Plan Your Migration
Outline your goals, timeline, and resources needed for the migration process.

 2. Choose...
Transitioning to Microsoft Office 365 can streamline your business operations. Follow this comprehensive guide for a smooth migration: 1. Plan Your Migration Outline your goals, timeline, and resources needed for the migration process. 2. Choose...
Effective IT asset management can save your business time and money. Here are the best practices for 2024:

 1. Inventory All Assets
Keep a detailed record of all IT assets, including hardware and software.

 2. Automate Asset Tracking
Use automated...
Effective IT asset management can save your business time and money. Here are the best practices for 2024: 1. Inventory All Assets Keep a detailed record of all IT assets, including hardware and software. 2. Automate Asset Tracking Use automated...
Effective IT support can significantly enhance your business operations. Here are five ways it can help:

 1. Minimize Downtime
Quick resolution of IT issues reduces operational downtime.

 2. Enhance Productivity
Efficient IT support allows employees...
Effective IT support can significantly enhance your business operations. Here are five ways it can help: 1. Minimize Downtime Quick resolution of IT issues reduces operational downtime. 2. Enhance Productivity Efficient IT support allows employees...
Digital transformation is essential for business growth. Here’s how IT consulting can play a pivotal role:

 1. Strategic Planning
IT consultants help develop a clear digital transformation strategy.

 2. Technology Selection
Get expert advice on...
Digital transformation is essential for business growth. Here’s how IT consulting can play a pivotal role: 1. Strategic Planning IT consultants help develop a clear digital transformation strategy. 2. Technology Selection Get expert advice on...
Customized IT solutions can significantly boost productivity. Here’s how:

 1. Tailored Software
Develop software solutions that fit your specific business needs.

 2. Streamlined Processes
Automate repetitive tasks to save time and reduce errors.

...
Customized IT solutions can significantly boost productivity. Here’s how: 1. Tailored Software Develop software solutions that fit your specific business needs. 2. Streamlined Processes Automate repetitive tasks to save time and reduce errors. ...
Staying ahead of IT trends is crucial for business success. Here are the top trends to watch in 2024:

 1. Artificial Intelligence (AI)
AI will continue to revolutionize business processes and decision-making.

 2. Cloud Computing
The adoption of...
Staying ahead of IT trends is crucial for business success. Here are the top trends to watch in 2024: 1. Artificial Intelligence (AI) AI will continue to revolutionize business processes and decision-making. 2. Cloud Computing The adoption of...
Launching a startup is an exhilarating challenge, and in today's fast-paced, technology-driven market, having a reliable IT infrastructure is not just an advantage—it's a necessity. For entrepreneurs in Bangkok with global ambitions, Jan IT is the go-to...
Launching a startup is an exhilarating challenge, and in today's fast-paced, technology-driven market, having a reliable IT infrastructure is not just an advantage—it's a necessity. For entrepreneurs in Bangkok with global ambitions, Jan IT is the go-to...
Email has become a crucial communication tool for both personal and professional use. However, it's also a common target for cybercriminals who try to dupe unsuspecting users through a tactic known as "email phishing". 

This blog post will explain the...
Email has become a crucial communication tool for both personal and professional use. However, it's also a common target for cybercriminals who try to dupe unsuspecting users through a tactic known as "email phishing". This blog post will explain the...
Ubiquiti's UniFi platform has gained widespread recognition as a reliable, cost-effective, and scalable solution for managing networks. UniFi's comprehensive ecosystem encompasses a wide range of devices, including switches, routers, access points, and...
Ubiquiti's UniFi platform has gained widespread recognition as a reliable, cost-effective, and scalable solution for managing networks. UniFi's comprehensive ecosystem encompasses a wide range of devices, including switches, routers, access points, and...
In today's digital landscape, businesses of all sizes face a constant barrage of cybersecurity threats. Protecting sensitive data and ensuring the safety of your customers, employees, and operations is paramount. That's where Microsoft 365 (M365) for...
In today's digital landscape, businesses of all sizes face a constant barrage of cybersecurity threats. Protecting sensitive data and ensuring the safety of your customers, employees, and operations is paramount. That's where Microsoft 365 (M365) for...
As a small to medium-sized enterprise (SME) owner, you're always looking for ways to improve efficiency, reduce costs, and stay ahead of the competition. Microsoft OneDrive is a powerful cloud storage solution that can help you achieve these goals. And...
As a small to medium-sized enterprise (SME) owner, you're always looking for ways to improve efficiency, reduce costs, and stay ahead of the competition. Microsoft OneDrive is a powerful cloud storage solution that can help you achieve these goals. And...
Running a small to medium-sized enterprise (SME) comes with its unique set of challenges. As a business owner, you need to manage your resources effectively, keep your team connected, and stay up-to-date with the latest technological advancements. That's...
Running a small to medium-sized enterprise (SME) comes with its unique set of challenges. As a business owner, you need to manage your resources effectively, keep your team connected, and stay up-to-date with the latest technological advancements. That's...
So, you've found a comfy spot in the living room, parked your laptop on the table, poured yourself some coffee, and in no time you're going through the tasks for the day. At the current pace, you'll be free by mid-afternoon, free and at home already....
So, you've found a comfy spot in the living room, parked your laptop on the table, poured yourself some coffee, and in no time you're going through the tasks for the day. At the current pace, you'll be free by mid-afternoon, free and at home already....
"The obstacle on your way, becomes the way" (Marcus Aurelius)

Being it to deal with Covid19 or with some strictly personal situation (taking care of somebody in your family, a sick leave, etc), Work From Home is a game-changer.

Remember the times...
"The obstacle on your way, becomes the way" (Marcus Aurelius) Being it to deal with Covid19 or with some strictly personal situation (taking care of somebody in your family, a sick leave, etc), Work From Home is a game-changer. Remember the times...
In a lot of our contract negotiations we are dealing with the term SLA, Service Level Agreement. In the Outsourcing IT Service Industry this is a very specific term and often, in meetings it is thrown around like the terms “Cloud” or “Artificial Intelligence”....
In a lot of our contract negotiations we are dealing with the term SLA, Service Level Agreement. In the Outsourcing IT Service Industry this is a very specific term and often, in meetings it is thrown around like the terms “Cloud” or “Artificial Intelligence”....

What is an SLA?

6 minutes to read

Over time, I have encountered many companies who wanted to outsource IT support tasks, mainly the helpdesk part. Here are some stereotypical cases based on the size of the business, which I am going to describe and point out the issues with their approach.

Small...
Over time, I have encountered many companies who wanted to outsource IT support tasks, mainly the helpdesk part. Here are some stereotypical cases based on the size of the business, which I am going to describe and point out the issues with their approach. Small...
Businesses of nearly all types and sizes prioritize on enhancing operational efficiency and revenue. However, for all companies maintaining this efficiency is not easy. Factors like monetary resource limitation, lack of skilled manpower, legal hurdles...
Businesses of nearly all types and sizes prioritize on enhancing operational efficiency and revenue. However, for all companies maintaining this efficiency is not easy. Factors like monetary resource limitation, lack of skilled manpower, legal hurdles...
Outsourcing is one of the best options especially for startups and small businesses to get complex tasks while saving money and boosting productivity.  allows the employees and owners of small businesses to focus on other important responsibilities, such...
Outsourcing is one of the best options especially for startups and small businesses to get complex tasks while saving money and boosting productivity. allows the employees and owners of small businesses to focus on other important responsibilities, such...
Microsoft 365 is a service provided by Microsoft and is recognized as a part of their Office (Microsoft) product line. This cloud-based platform helps the organizations save a significant amount of money, to run their business smoothly and take advantage...
Microsoft 365 is a service provided by Microsoft and is recognized as a part of their Office (Microsoft) product line. This cloud-based platform helps the organizations save a significant amount of money, to run their business smoothly and take advantage...
 VoIP or conventional calling system – What have you decided?

Businesses generally get confused while selecting their communication method. If you are confused too, let us help.
Our suggestion will be – Go with VoIP. VoIP is cheaper, flexible and comes...
VoIP or conventional calling system – What have you decided? Businesses generally get confused while selecting their communication method. If you are confused too, let us help. Our suggestion will be – Go with VoIP. VoIP is cheaper, flexible and comes...
From Location to Productivity

 From Macro to Micro

In the previous parts we’ve build up on how a location affects your office productivity as a ‘macro’ factor. Now we are looking into the details of the office layout and see how important it...
From Location to Productivity From Macro to Micro In the previous parts we’ve build up on how a location affects your office productivity as a ‘macro’ factor. Now we are looking into the details of the office layout and see how important it...
From Location to Productivity

 How location matters in term of Productivity

Simplified the productivity of a company can be broken down into three factors and written in this formula. 

Leadership x Employee Skill x Tools = Productivity

Good...
From Location to Productivity How location matters in term of Productivity Simplified the productivity of a company can be broken down into three factors and written in this formula. Leadership x Employee Skill x Tools = Productivity Good...
 Surrounding Facilities
Another factor look is what is around the office location. What kind of shops are located, especially lunch time locations and their price ranges? Having good quality food around for a reasonable price is another cost factor...
Surrounding Facilities Another factor look is what is around the office location. What kind of shops are located, especially lunch time locations and their price ranges? Having good quality food around for a reasonable price is another cost factor...
More Location Factors 

 Accessibility

The next easy to grasp factor is the accessibility of your new office location. How easily can your office be reached? Is there good public transportation (MRT/BTS Station) nearby or do you have enough...
More Location Factors Accessibility The next easy to grasp factor is the accessibility of your new office location. How easily can your office be reached? Is there good public transportation (MRT/BTS Station) nearby or do you have enough...

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