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Email has become a crucial communication tool for both personal and professional use. However, it's also a common target for cybercriminals who try to dupe unsuspecting users through a tactic known as "email phishing". This blog post will explain the...

Ubiquiti's UniFi platform has gained widespread recognition as a reliable, cost-effective, and scalable solution for managing networks. UniFi's comprehensive ecosystem encompasses a wide range of devices, including switches, routers, access points, and...

In today's digital landscape, businesses of all sizes face a constant barrage of cybersecurity threats. Protecting sensitive data and ensuring the safety of your customers, employees, and operations is paramount. That's where Microsoft 365 (M365) for...

As a small to medium-sized enterprise (SME) owner, you're always looking for ways to improve efficiency, reduce costs, and stay ahead of the competition. Microsoft OneDrive is a powerful cloud storage solution that can help you achieve these goals. And...

Running a small to medium-sized enterprise (SME) comes with its unique set of challenges. As a business owner, you need to manage your resources effectively, keep your team connected, and stay up-to-date with the latest technological advancements. That's...

ข้อตกลงของระดับบริการ (SLA) เป็นส่วนที่สำคัญในงานของผู้ให้บริการไอที โดยเฉพาะอย่างยิ่งธุรกิจ SME ที่ต้องการการสนับสนุนช่วยเหลือที่หน้างาน SLA คือ สัญญาระหว่างผู้ให้บริการและลูกค้าที่กำหนดบริการที่จะได้รับ ระดับบริการที่ต้องการ และการเยียวยาชดเชยหากการบริการไม่เป็นไปตามที่กำหนด...

So, you've found a comfy spot in the living room, parked your laptop on the table, poured yourself some coffee, and in no time you're going through the tasks for the day. At the current pace, you'll be free by mid-afternoon, free and at home already....

"The obstacle on your way, becomes the way" (Marcus Aurelius) Being it to deal with Covid19 or with some strictly personal situation (taking care of somebody in your family, a sick leave, etc), Work From Home is a game-changer. Remember the times...

In a lot of our contract negotiations we are dealing with the term SLA, Service Level Agreement. In the Outsourcing IT Service Industry this is a very specific term and often, in meetings it is thrown around like the terms “Cloud” or “Artificial Intelligence”....

We at Jan IT get frequently tasked with developing a business App to enhance daily operations. We had to turn down a lot of inquiries because the inquirer has no clearly defined App requirements. A common story The common story is that a business...

Over time, I have encountered many companies who wanted to outsource IT support tasks, mainly the helpdesk part. Here are some stereotypical cases based on the size of the business, which I am going to describe and point out the issues with their approach. Small...

Businesses of nearly all types and sizes prioritize on enhancing operational efficiency and revenue. However, for all companies maintaining this efficiency is not easy. Factors like monetary resource limitation, lack of skilled manpower, legal hurdles...